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Habjan, Andreja 2014. The role of information technology in process change and the impact on customer satisfaction: a study of Slovenian transport firms. PhD Thesis, Cardiff University.
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Habjan, Andreja, Andriopoulos, Constantine and Gotsi, Manto 2014. The role of GPS-enabled information in transforming operational decision making: an exploratory study. European Journal of Information Systems 23 (4) , pp. 481-502. 10.1057/ejis.2014.2

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