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Number of items: 7.

Lankshear, Annette Jean ORCID: https://orcid.org/0000-0002-2418-3783, Lowson, Karin V. and Egbunike, Jennifer Nkem 2013. Safer Patients Network: Evaluation. An independent evaluation of the Safer Patients Network improvement programme. [Project Report]. London: The Health Foundation. Available at: http://www.health.org.uk/public/cms/75/76/313/4201...

Poole, Ria, Gamper, Arla C., Porter, A., Egbunike, Jennifer Nkem and Edwards, Adrian G. ORCID: https://orcid.org/0000-0002-6228-4446 2011. Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study. Family Practice 28 (2) , pp. 210-219. 10.1093/fampra/cmq090
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Kelly, Mark James ORCID: https://orcid.org/0000-0001-7744-3780, Egbunike, Jennifer Nkem, Kinnersley, Paul Richard, Hood, Kerenza ORCID: https://orcid.org/0000-0002-5268-8631, Owen-Jones, Catrin Eleri ORCID: https://orcid.org/0000-0003-0850-4724, Button, Lori A., Shaw, Christine, Porter, Alison, Snooks, Helen, Bowden, Sue and Edwards, Adrian G. ORCID: https://orcid.org/0000-0002-6228-4446 2010. Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice 27 (6) , pp. 652-663. 10.1093/fampra/cmq057

Kinnersley, Paul Richard, Egbunike, Jennifer Nkem, Kelly, Mark James ORCID: https://orcid.org/0000-0001-7744-3780, Hood, Kerenza ORCID: https://orcid.org/0000-0002-5268-8631, Owen-Jones, Catrin Eleri ORCID: https://orcid.org/0000-0003-0850-4724, Button, Lori A., Shaw, Christine, Porter, Alison, Snooks, Helen, Bowden, Sue and Edwards, Adrian G. ORCID: https://orcid.org/0000-0002-6228-4446 2010. The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care. Family Practice 27 (6) , pp. 664-672. 10.1093/fampra/cmq056
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Egbunike, Jennifer Nkem, Shaw, Christine, Porter, Alison, Button, Lori, Kinnersley, Paul Richard, Hood, Kerenza ORCID: https://orcid.org/0000-0002-5268-8631, Bowden, Sue, Bale, Sue, Snooks, Helen and Edwards, Adrian G. ORCID: https://orcid.org/0000-0002-6228-4446 2010. Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services. British Journal of General Practice (BJGP) 60 (572) , e83-e97. 10.3399/bjgp10X483490

Lankshear, Annette Jean ORCID: https://orcid.org/0000-0002-2418-3783, Lowson, K. V. and Egbunike, Jennifer Nkem 2010. Evaluation of the Safer Patient Network: interim report to the Health Foundation. Health Foundation.

Egbunike, Jennifer Nkem, Shaw, Christine, Bale, Sue, Elwyn, Glyn ORCID: https://orcid.org/0000-0002-0917-6286 and Edwards, Adrian G. ORCID: https://orcid.org/0000-0002-6228-4446 2008. Understanding patient experience of out-of-hours general practitioner services in South Wales: a qualitative study. Emergency Medicine 25 (10) , pp. 649-654. 10.1136/emj.2007.052001

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