Workplace performance, worker commitment, and loyalty

Brown, Sarah, McHardy, Jolian, McNabb, Robert and Taylor, Karl 2011. Workplace performance, worker commitment, and loyalty. Journal of Economics & Management Strategy 20 (3) , pp. 925-955. 10.1111/j.1530-9134.2011.00306.x

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Abstract

Using matched employer–employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource (HR) practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace HRs influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.

Item Type:	Article
Date Type:	Publication
Status:	Published
Schools:	Business (Including Economics)
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Publisher:	Wiley Blackwell
ISSN:	1058-6407
Last Modified:	04 Jun 2017 03:31
URI:	https://orca.cardiff.ac.uk/id/eprint/22391

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