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Ogbonna, Emmanuel Okechukwu and Harris, L. C.
2005.
Sabotaging service: A study of front line, customer contact employees.
Presented at: 12th Recent Advances in Retailing and Services Science Conference,
Orlando, FL, USA,
21-25 July 2005.
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Full text not available from this repository.
| Item Type: |
Conference or Workshop Item
(Paper)
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| Date Type: |
Completion |
| Status: |
Unpublished |
| Schools: |
Business (Including Economics) |
| Subjects: |
H Social Sciences > HF Commerce |
| Last Modified: |
04 Jun 2017 05:14 |
| URI: |
http://orca-mwe.cf.ac.uk/id/eprint/50042 |
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