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The effect of logistics service quality on customer loyalty through relationship quality in the container shipping context

Jang, Hyun Mi, Marlow, Peter Bernard and Mitroussi, Kiriaki 2013. The effect of logistics service quality on customer loyalty through relationship quality in the container shipping context. Transportation Journal 52 (4) , pp. 493-521. 10.5325/transportationj.52.4.0493

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Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HE Transportation and Communications
Publisher: Penn State University Press
ISSN: 0041-1612
Last Modified: 04 Jun 2017 04:47
URI: http://orca-mwe.cf.ac.uk/id/eprint/44778

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