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Improving local public services: Final Report of the Best Value Pilot Programme

Martin, Stephen James, Davis, Howard, Boviard, Tony, Downe, James Daniel, Geddes, Mike, Hartley, Jean, Lewis, Mike, Sanderson, Ian and Sapwell, Phil 2001. Improving local public services: Final Report of the Best Value Pilot Programme. [Project Report]. Coventry: Warwick Business School. Available at:

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Best Value is a key element of the Government’s agenda to improve the quality, responsiveness and cost-effectiveness of public services. Its principles were intentionally broad-brush and left considerable scope for local interpretation. The authorities selected by ministers to pilot Best Value spanned a wide range of different kinds of authorities, with different histories of organisational change, different managerial and political cultures and serving very different kinds of areas. They had also proposed a wide range of different approaches to Best Value across almost the whole range of local government services. The pilot programme coincided with a time of significant and rapid change in both local and central government.

Item Type: Monograph (Project Report)
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HV Social pathology. Social and public welfare
Additional Information: Confidential report for external body
Publisher: Warwick Business School
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Last Modified: 10 Jun 2020 13:44

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