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Organisational justice, trust and perceptions of fairness in the implementation of agenda for change.

Williamson, Keren and Williams, Kirsty J. 2011. Organisational justice, trust and perceptions of fairness in the implementation of agenda for change. Radiography 17 (1) , pp. 61-66. 10.1016/j.radi.2010.08.004

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Abstract

Background Agenda for Change (AfC) was introduced with the aim of offering equal terms and conditions for all NHS staff irrespective of role. Radiographer grades were evaluated and matched against job profiles and placed within the relevant pay bands of AfC. Equity theory suggests that individuals will make comparisons between themselves and others with regard to their rewards resulting in justice perceptions which may affect morale and work behaviours. This study evaluated the justice perceptions and effect on co-worker relationships of a sample of therapeutic radiographers in the process and outcomes of the implementation of AfC within their organisation. Method An existential phenomenological approach was used and self administered questionnaires utilised for data collection. A non-random method was used to sample the UK population of therapeutic radiographers. Content analysis was applied to systematically and objectively categorise information into recurring themes. Findings Open coding identified two main themes which were termed Recognition and Resentment. In terms of organisational justice theory, the main issues presented related to recognition of extra-role behaviour and trust in those tasked with job matching and decision making. Conclusion There appeared to be a perceived lack of justice in relation to the implementation of AfC, resulting in a lowering of staff morale and organisational commitment. However, no effect on co-worker relations was reported. Professional values appear to supersede issues of organisational justice, with staff asserting that patient care must override any matter of personal dissatisfaction.

Item Type: Article
Status: Published
Schools: Medicine
Healthcare Sciences
Subjects: H Social Sciences > HD Industries. Land use. Labor
R Medicine > R Medicine (General)
R Medicine > RZ Other systems of medicine
Uncontrolled Keywords: Organisational justice ; Agenda for change ; Equity ; Fairness
Publisher: Elsevier
ISSN: 1078-8174
Last Modified: 04 Jun 2017 03:58
URI: http://orca-mwe.cf.ac.uk/id/eprint/30131

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