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Knowledge management enablers in liner shipping

Yang, Ching-Chiao, Marlow, Peter Bernard and Lu, Chin-Shan 2009. Knowledge management enablers in liner shipping. Transportation Research Part E Logistics and Transportation Review 45 (6) , pp. 893-903. 10.1016/j.tre.2009.05.003

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Abstract

This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed.

Item Type: Article
Date Type: Publication
Status: Published
Schools: Business (Including Economics)
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce
H Social Sciences > HG Finance
Uncontrolled Keywords: Knowledge management enablers ; Organizational performance ; Liner shipping
Publisher: Elsevier
ISSN: 1366-5545
Last Modified: 04 Jun 2017 03:16
URI: http://orca-mwe.cf.ac.uk/id/eprint/19058

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