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A novel approach to cognitive engineering: manipulating access cost

Morgan, Phillip L., Smy, Victoria, Seeby, Helen and Patrick, John 2013. A novel approach to cognitive engineering: manipulating access cost. Presented at: 15th International Conference on Human-Computer Interaction, HCII 2013, Las Vegas, July 2013. HCI International 2013-Posters' Extended Abstracts: International Conference, HCI International 2013. Springer Verlag (Germany): Computer Proceedings, pp. 437-441. 10.1007/978-3-642-39473-7_87

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Abstract

The traditional approach to cognitive engineering involves reducing workload by providing operators with immediately accessible relevant information. We suggest that such immediate access may not always improve human performance. Somewhat counter-intuitively, making some information harder to access by slightly increasing the time, physical and mental effort to view it can induce a more memory-based planning strategy that can improve performance. Studies are described that find increasing access cost leads to improved recall, more efficient problem solving, and resilience to interruption. Implications for cognitive engineering are discussed.

Item Type: Conference or Workshop Item (Paper)
Date Type: Publication
Status: Published
Schools: Psychology
Publisher: Springer Verlag (Germany): Computer Proceedings
ISBN: 9783642394720
ISSN: 1865-0929
Last Modified: 28 Sep 2017 04:48
URI: http://orca-mwe.cf.ac.uk/id/eprint/104997

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